Terms of Use

Thank you for visiting our website and taking the time to read our terms of use.

www.eyecontacts.com.au provide a direct-to-patient service for cosmetic and prescription contact lenses. We offer a safe secure easy way to purchase contact lenses.

Each time you, the customer, use our website, www.eyecontacts.com.au, and or purchase contact lenses from us you hereby agree to the following terms and conditions as laid out below and contained within the pages of our site. We ask that you review our terms and conditions periodically for any changes we may have made. Your access and use of our website, www.eyecontacts.com.au shall be deemed to be your acceptance of these terms and policies and any updates thereto.

Valid Prescription Required

When you place your order with www.eyecontacts.com.au you certify that you have a current prescription; meaning a valid prescription from a registered optometrist or qualified eye care provider that is not older than 2 years, for the contact lenses you are ordering.

When you order your contact lenses from www.eyecontacts.com.au, you are responsible for entering your correct contact lens information according to your prescription, and by placing your order with us you thereby consent to us contacting your optometrist or qualified provider to confirm your prescription information if and when deemed necessary.

Electronic Communications

By ordering contact lenses from www.eyecontacts.com.au you agree to receive email communication from us. You further agree that all and any communications between you the customer and www.eyecontacts.com.au must be for lawful purposes only.

Your Obligations and Conduct

You, the customer agree to use www.eyecontacts.com.au for lawful purposes only. All information provided by you, the customer, to www.eyecontacts.com.au web site must be true, current and complete. Should we have reasonable grounds to suspect that all or any information provided by you the customer, is untrue, not current or incomplete we reserve the right to report such misconduct to local, national and international law authorities.

Links to Third Party Sites

We may make a link to a third party's website (primarily on our resources page). The linked sites are not under our control and we cannot be held responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We are not responsible for webcasting or and other form of transmission received from any linked website. The links we provide are for information and convenience.

Privacy Policy

We respect your privacy. The personal data you provide when placing your order with us or communicating with us is not shared with third parties, other than to complete your order (transaction) with us. In addition, however, as addressed above, we reserve the right to contact your optometrist or eye care professional if deemed necessary.

Security Policy

SSL security makes eavesdropping on web traffic virtually impossible. Your credit card information is not stored on our website or computers, and when you use our secure ordering page, you can rest assured that your sensitive information and monetary transactions are encrypted, safe and secure. Payments are processed safely via our secure payment gateway, e-way, for real-time authorisation directly to the banks.

We strongly recommend that you do not send credit card information via end-user messaging technologies such as mobile phones (texting) and or email, we cannot be held responsible for the security of your sensitive information if you send it to us via email or texting.