If you have optical cover with your health fund you will be
able to claim a rebate when you purchase contact lenses from
us. We provide an itemised tax invoice detailing all the required
information to obtain your rebate.
Shipping & Delivery Select you shipping option at checkout, normal or express shipping. Typical delivery time is 1-3 days.
There may be a delay for
some toric and multi-focal prescriptions and for custom made contact lenses. Notification by email.
We accept returns Contact Lenses can be returned for exchange or refund. Boxes must be undamaged, unopened and unmarked.
Contact Lens Guarantee
We endeavour to make ordering contact lenses online easy and
all our orders are backed with a manufacturers quality guarantee.
If you are dissatisfied with your order we will make it right.
Should your prescription change we are happy to exchange unopened
boxes of contact lenses.
You cannot use a spectacle prescription to buy contact lenses.
Contact lenses are not all created equal, they are made using
different materials and designs which result in a different
fit on the eyeball, so it is VERY important to order the exact
lenses you have a prescription for. Prescription information
can be found on your contact lens box and blister packaging.
You can also obtain a copy of your prescription from your optometrist
or eye dr. If you need help with this simply add a note in the
comment section of your order during checkout.